Refund policy

REFUND

We do not provide refund for any order.

RETURNS

We are committed to providing quality products to our customers. If for any reason you are not entirely satisfied, we are happy to issue a product exchange for new and unopened normal priced product(s) that is returned within 7 days of delivery date.

Kindly contact us for confirmation of return & exchange products via email: littleowlfun@gmail.com. Please provide your contact details, order number and reason to return.

All new and unopened normal priced products may be exchanged with an original receipt/ invoice or mail order packing invoice once contacted our customer service and approved.

All product may be exchanged once.

Products sold are non-refundable, but we will happily exchange the product with another product of same value or greater value.

Please allow one to three weeks from the day you return your product for your request to be processed. You will be contacted once your return is completed.

All original shipping and/ or handling charges are non refundable. You can also exchange the products at our official outlet store. Subject to approval by our customer service officer.

LittleOwl reserves the right of final decision if the product returned is in unsatisfactory condition, or the above terms are not met.